Privacy Policy

1. Introduction

Jai Dee Trade respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

By using our website, online stores (Shopee, TikTok Shop, etc.), or providing your information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal information – name, email address, phone number, billing/shipping address, payment details.

• Account information – login credentials or preferences when you create an account on our website.

• Usage information – data on how you use our website, cookies, IP address, browser type, and device information.

• Transaction information – purchase history, order details, and customer service interactions.

3. How We Use Your Information

We collect and use your personal data to:

• Process your purchases and deliver products.

• Respond to your enquiries or provide customer support.

• Manage your account and preferences.

• Improve our website, services, and marketing efforts.

• Send updates, promotions, or offers (only if you have consented).

• Comply with legal or regulatory obligations.

4. Disclosure of Information

We may share your personal data with:

• Service providers (e.g., logistics, payment processors, IT and marketing vendors).

• Business partners or distributors involved in fulfilling your purchase or request.

• Regulatory authorities when required by law.

We will never sell, rent, or trade your personal data to third parties.

5. Data Protection and Security

We implement reasonable security measures to safeguard your personal data against loss, misuse, and unauthorized access.
While we take precautions, no online platform is entirely secure, and you acknowledge that you share information at your own risk.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

7. Access, Correction & Withdrawal of Consent

You may:

• Request access to your personal data.

• Correct or update your information.

• Withdraw your consent to receive marketing messages.

To do so, please contact us at info@jaideetrade.com

8. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings, but some site features may not function properly without them.

9. Third-Party Links

Our website and online platforms may contain links to external sites.
We are not responsible for the privacy practices or content of these third-party websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Jai Dee Trade Pte. Ltd.
Email: info@jaideetrade.com